Privacy Policy

For the provision of compliant and stable digital services, our systems process the following types of information:

• Identification and contact data: Name, surname, email address, phone number, and date of birth, the latter necessary for mandatory age verification (18+).
• Technical and navigation data: IP address, device hardware identifiers, browser parameters, and system telemetry data.
• Usage data: Chronological records of user interactions with the site's various functionalities.
• Financial and transactional data: History of accounting operations, including securely associated deposits and withdrawals.
• Support data: Transcripts and notes related to communications sent to technical support channels.

The processing of personal information is based on solid legal grounds, such as the fulfillment of contractual obligations, the legitimate interest in system security, compliance with specific legal obligations provided by Italian law, and the user's explicit consent. Such data are used solely for account management, technical support provision, combating fraudulent activities, and protecting our IT infrastructure.

Personal records are kept only for the time strictly necessary to achieve the stated purposes or according to the terms imposed by tax and civil security laws. We do not transfer or sell user profiles to external commercial organizations. Access to data is strictly limited to authorized internal personnel and qualified technical partners (hosting providers, financial intermediaries) bound by strict confidentiality clauses. Any international transfers occur under the protection of adequate legal safeguards.

We use encryption protocols, firewall systems, and database segregation to minimize the risks of data loss, theft, or manipulation. While we acknowledge that no web transmission can be absolutely invulnerable, we make every reasonable professional effort to protect your data. You have the rights to access, rectify, erase, restrict, and object to the processing of your personal data.

To exercise your privacy rights or request clarification, you can contact our compliance team at the following email address: prima_support@gmail.com. This policy is subject to periodic revisions, which will be announced directly in this section of the site.